Price Match Promise

HARTMANN are proud to offer the best value incontinence products in the market. If you do find a like for like HARTMANN product, cheaper on another website, then we will happily match it.

 Please call us on 0800 028 9490 with the name of the product or product code and the name of the website where you have found the same product for a lower price.

 We will then MATCH THE PRICE with the additional guarantee you are buying directly from the manufacturer with quick and discreet delivery.

 Our simple terms and conditions of this offer are:

  1. The HARTMANN product must be brand new, identical to ours, and offered on the same terms.
  2. Products can only be matched with other products that are not on sale or if the discount can be retrieved through a discount code.
  3. We will not match individuals who are selling via Amazon, eBay or any other website.
  4. We and the competitor must have stock ready for delivery.
  5. We must be able to verify the alternative price and stock position.
  6. We'll match the price of a product and delivery charge.
  7. Cannot be used with any other offer.
  8. This offer does not apply after the order has been placed. We are unable to offer any discount in retrospect.
  9. The company must be shipping from the UK and have a valid VAT registration number.

Due to the quantity of products in your basket, you must declare that you, or the person that you are buying for, is eligible for VAT exemption.

Please tick the box below to confirm:

  1. You are not purchasing on behalf of an organisation, institution or any other business entity.
  2. You are purchasing incontinence protection products for yourself or another individual who suffers from a chronic condition which requires management.

Please note that VAT exemption excludes skin care products, these will always be charged VAT.

There are severe penalties for making a false declaration. If you are in any doubt about your own eligibility of the goods you are buying, before confirming your eligibility, you should get advice from any local VAT office or by telephoning the VAT Disabled Reliefs Helpline on 0300 123 1073.