How should I look after my Moli products? / HARTMANN Information Centre


How should I look after my Moli products?

At HARTMANN, we use compact packaging to ensure your products take up as little space as possible for storage.

Temperature symbol

Store open and unopened packets at room temperature and away from humidity, as moisture will be attracted to the super-absorbent core in the pad.


Garage symbolDo not store in your:

  •  Shed
  •  Garage
  •  Bathroom

Flame symbol

Keep away from naked flame.



clock symbol

Remove pads from packaging at least half an hour before use, to allow the cellulose fibres in your product to ‘breathe’ and ‘fluff up’ after storage. This will ensure the product will be at its best before use.

 To ensure your product is best before use we recommend for you to remove your daily supply of pads from the packet the night before.

How should I dispose of my Moli products?

When you are ready to dispose of your continence care products, you are advised to:

  • Roll-up the used product with the backing on the outside.
  • Wrap the used product in newspaper or in a plastic bag.
  • If you are unsure about the local disposal policy, check with your Continence Advisor or nurse who arranged your supply, or with your local council.
  • In most areas, you can place the products with household refuse, however, some local councils will provide you with a special ‘clinical waste’ bag in which you should store your used products, ready for collection.



Due to the quantity of products in your basket, you must declare that you, or the person that you are buying for, is eligible for VAT exemption.

Please tick the box below to confirm:

  1. You are not purchasing on behalf of an organisation, institution or any other business entity.
  2. You are purchasing incontinence protection products for yourself or another individual who suffers from a chronic condition which requires management.

Please note that VAT exemption excludes skin care products, these will always be charged VAT.

There are severe penalties for making a false declaration. If you are in any doubt about your own eligibility of the goods you are buying, before confirming your eligibility, you should get advice from any local VAT office or by telephoning the VAT Disabled Reliefs Helpline on 0300 123 1073.